Let’s face it: Change can be difficult. Making a decision to simplify private loan certification and disbursement with ScholarNet® requires that you at least consider how complicated and time-consuming it is to change from your current private loan processing solution. With ScholarNet, the setup process is fast and easy.
Here are some of the common questions we get from new customers about how things will go as they make the change to ScholarNet.
How does the setup process work?
Once you decide you’d like to use ScholarNet, we’ll have a brief call with you to verify several details we need to get started. We’ll discuss with you the different options for managing data files and get things set up according to your preferences. Then, we’ll handle all aspects of setup.
How long does it take to get set up?
You might be surprised to hear this, but ScholarNet activation can take place in as little as two days.
How do lenders know that a school will be using ScholarNet?
Our ScholarNet team handles notifying lenders. They’re used to receiving these notifications from us – and they know that working with ScholarNet creates efficiencies for them, too.
What about training?
Your dedicated representative will schedule training and continue to provide ongoing support. Our representatives have an extensive history of working with ScholarNet products, and each of them has financial aid office experience – so they’ll understand the questions you’ll have.
Several times a month, we also offer two webinars – ScholarNet Features and Functionality for Schools, and FastChoice Features and Functionality for Schools. Occasionally, we offer other trainings that take a little deeper dive and offer tips on special topics that may be useful to you and your institution.
How do others describe the setup process?
While you can trust our word, why not see what your peers have to say about ScholarNet setup? In sharing their stories, our customers at Clemson University and Texas Tech University, for example, have respectively described the ScholarNet setup process as “excellent” and “seamless.”
Make the decision to switch.
If you’re considering making the change to ScholarNet, don’t let concerns about change get in the way. Our proven, secure solution with a user-friendly workflow is supported by a most knowledgeable and responsive team. You’ll be glad you made the switch – contact your representative today.
Tell your story.
If you’re a ScholarNet user who’s experienced our simple setup process firsthand, take a few minutes to reach out to your representative to share your story. By sharing your experience, you have the power to help alleviate the concerns of your peers and let them know how easy it is to start enjoying the benefits of using ScholarNet.