A natural problem-solver, Jenny Kaluva puts her skills to use every day for the Care Team. Learn more about Jenny by seeing what advice drives her attitude toward work and life success, what she enjoys about working with ScholarNet® clients, and more.
What do you most enjoy about working with lenders?
Jenny Kaluva: I like their professionalism and attention to detail. I enjoy working with people who are knowledgeable and straight to the point.
Describe the work you do.
JK: There are many different entities involved with processing a private student loan, and obstacles can occur at any step. I specialize in the CommonLine file process, which is an industry standard for electronic transmission of data between the schools and lenders using ScholarNet. This can involve working with the lender or school to confirm the files are processing correctly. I also work with our Funds Management department to assist customers with reconciling their CDS deposits and returns. And I work with our ScholarNet Suite IT group when it comes to enhancements to our internal tools or additional troubleshooting.
What two personal qualities do you have that make you good at your job? How did you develop those qualities?
JK: I am good at problem solving and analytical thinking. It’s sort of the perfect storm for me. Remember in high school when you complained about how word problems and math will never fit in your life? Well, this is it!
When you’re not working, what are you most likely doing for fun?
JK: I love reading, shopping, watching horrible reality TV, and playing with my cats.
What’s the best advice you’ve ever received?
JK: The Law of Attraction. Positive thoughts bring positive experiences into your life.
Who is your hero? Why?
JK: I don’t really have a hero, but Gwen Stefani was my first fashion icon which is equivalent to a hero to me.
If money and education were no object, what would your dream job be?
JK: I would love to work at an animal sanctuary with exotic animals and be an animal caretaker.