Ensure your ScholarNet ID remains active
ScholarNet is a great way to stay connected with everyone involved in streamlining and modernizing private loan processing. That’s why we want to make sure you don’t miss a thing! Here’s how you can make sure the ID you use to log into ScholarNet stays current, and what to do if becomes inactive.
Use It, Don’t Lose It
We love providing you with all of the great features and functionality of ScholarNet. However, for data protection and security reasons, there are two ways you can lose your ScholarNet ID privileges.
- Inactivity. If you don’t sign into your ScholarNet account at least once in 180 days, your ScholarNet ID is purged from our system.
- Missing annual review. Your organization’s administrator needs to review your ScholarNet access annually. This date is different for each user, and reflects the anniversary of the date the user was first added to ScholarNet. If the administrator doesn’t renew users’ access before this date, users lose their ScholarNet access.
What If I Lose Access?
If you find that your ScholarNet ID has become inactive, there’s no need to worry—we can help you! Here’s what you can do.
- Contact your organization’s administrator. They can contact us on your behalf to renew your account access.
- Contact us. You can email Care Team (CareTeam@myscholarnet.com) or reach out on the My Great Lakes portal to let us know you’d like to renew your account access. Keep in mind that we’ll still need to verify your renewal request with your organization’s administrator.
Keep Your ID Active
To avoid losing your ScholarNet access, be sure to log in regularly. Also, it’s a good idea to know who your organization’s administrator is, and to keep track of your renewal date to make sure your admin is keeping your status current.
Looking for More?
Check out the resources on MyScholarNet.com! We share lots of information and tips for making your job a little easier.